Schedule Content in Phases
Scheduling content in phases helps prevent synchronization issues, especially in locations with unstable internet connections. Instead of uploading and scheduling all content at once, follow these steps:
1. Upload and Publish One Content at a Time
Upload a single piece of content to the playlist.
Publish the playlist immediately after uploading each content.
Verify that the content is properly displayed before proceeding to the next upload.
2. Avoid Bulk Uploading and Scheduling
Do not upload and schedule multiple pieces of content at once.
Large uploads can overwhelm the system, leading to incomplete synchronization or black screen issues.
Instead, divide uploads into smaller batches and publish them incrementally.
3. Verify After Each Scheduling Step
After scheduling a piece of content, check if it appears in the playlist correctly.
Ensure that it is published and synchronized with the player before adding the next item.
4. Monitor Network Stability
If the internet connection is slow or unstable, avoid scheduling large files or multiple updates at once.
Consider scheduling during non-peak hours when network traffic is lower.
5. Manually Refresh and Confirm Sync
Even if the system auto-syncs, manually check if the scheduled content is displaying as expected.
Refresh the playlist and verify content playback on the player.
How to schedule content in CMS
Login to CMS Platform
Go to the “schedule content” page.
Select Network, Location and Playlist
To add new content go to create
Select the video/image you want to schedule
Select the video/image, click create schedule
Put the content details like duration, start/end date, daypart or spot and click Save.
After Save, please Approve the content by clicking yes.
After that there is one popup showing that “You just need do one more step, Just click publish and see your changes in screen” Please click the publish button.
You can verify when you see the last publish status on top and at the scheduled content status.
Next if you want to add sub content, you can click edit
Go to sub content
Select the content you want to add and click add sub content
If you want to add more sub content just click add sub content, select content and add. If done, click update and approve
After that again there is one popup showing that “You just need do one more step, Just click publish and see your changes in screen” Please click the publish button.
Basically, every time you schedule content, you need to publish and verify it before scheduling another piece of content. This will help avoid the black screen or LMX logo issue, especially in locations with an unstable internet or network connection.