Overview

The Playlog feature in MW Content records all media playback activity from your registered devices. These logs are critical for verifying ad delivery, conducting internal audits, and troubleshooting playback issues.

LMX Content offers two types of playlog views:

Type	Purpose
General Playlog	Shows logs for all devices (bulk monitoring & reporting) Allows you to download up to 30 days of data only (including the current date).
Device Playlog	Shows logs for a specific device (diagnostics & targeted reports) No days selection limitation, but only available up to the day before the current date.

How to Access Playlogs

General Playlog

Navigate to: Playlog Tab
Click Get New Log

You’ll see this Filter Playlog screen:

Fill in the following details:

Field	Details
Date Range	Select from/to dates (required)
Device Filter	Choose All or Specific device(s)
Content Filter	Choose All or Specific content (optional)
Customize Headers	Optional: select which columns to include
File Type	Choose export format: CSV or PDF
Click Get Log	Download report instantly

Device-Level Playlog

Navigate to: Devices Manager Tab
Select the specific device from the list
Find the Playlog under Action Section

Choose date range and filters

Click Get Log to view or export device-specific playback data

Fields in a Playlog Report

Field	Description
Device Name	The screen/player where the content was played
Playlist Name	The playlist associated with the content
Content Name	The media file name (e.g., `Promo_June.mp4`)
Play Start / End	Timestamps of content playback
Duration Played	How long the content was on screen
Brand / Schedule Type	Optional tags for content filtering

Use Case Comparison

Feature	General Playlog	Device-Level Playlog
Scope	All registered devices	One specific device
Filters	Date, Device(s), Content	Date
Export Options	CSV, PDF	CSV, PDF
Use Case	Campaign reporting, client summary	Device troubleshooting, screen history

Data Sync Logic

Devices send playlog data at intervals based on Playlog Interval setting (configured under Network)
If a device is offline, logs are stored locally and synced when it reconnects

Best Practices

Use General Playlog to export weekly/monthly client reports
Use Device Playlog to troubleshoot missing or failed playback
Keep exported logs archived for audits

Playlogs (General & Device Level)