Overview
In CMS, a Network is the primary structure used to organize screens, users, and content configurations. Each network can represent a business unit, region, client, or location cluster.
Creating a network is a required step before assigning devices or scheduling content. It defines the operational rules, playback settings, and reporting behavior for all associated screens.
Purpose of a Network
Groups devices under logical structures (e.g., "KL Office", "Retail Branches", "Tenant A")
Applies consistent playback settings (volume, brightness, sync times)
Manage content delivery, user roles, and reporting on a per-network basis
When to Create a New Network
Creating a new network helps organize devices for better control, targeted content delivery, and clearer permissions. You should create a new network when:
1. Different Content Schedule
You need to run different playlists or schedules for:
A different client or brand
A specific region, market, or timezone
A department with its own campaign timelines
Example: Client A wants ads to play only during office hours, while Client B wants weekend promos.
2. Separate User Permissions & Content Visibility
You want to ensure that only specific users or teams can:
Access certain devices
Upload or assign content
View analytics
Example: A marketing team in Region A should not see or control devices in Region B.
3. Different Start/End Schedules or Default Configurations
Devices need custom playback hours or baseline settings like:
Start/end times (e.g., mall vs. airport screens)
Screen orientation (portrait vs. landscape)
Volume settings or supported content types
Example: QSR menu boards start at 7AM, while retail store displays start at 10AM.
How to Create a Network
Go to:
CMS Portal → Network TabClick:
CreateFill in the following fields:
Network Name (e.g., "KL HQ", "Singapore Retail")
Description (Optional – helps for internal reference)
Start Time / End Time – Set default content playback window
Tags – Add keyword tags for filtering and reporting
By Client or Brand (Nike, CocaCola, etc)
By Campaign Name (Ramadan2025, BackToSchool, etc)
Playlog Interval (mins) – Frequency of device data syncing to the platform
It controls how often the device "checks in" with the platform to upload what content has been played.
Background Download – Allow content to download automatically in the background while the device is online
Status – Keep enabled unless disabling temporarily
Volume Setting
Controls the default audio level for all devices in the network.
Example: “Volume for all devices in the network” sets the base playback volume for videos or audio-enabled content. You can adjust this per device if needed.
Brightness Setting
Sets the default screen brightness level for the network’s devices.
This is useful for ensuring consistent visibility across different environments (e.g., indoor malls vs. outdoor kiosks).
Set any default values if applicable
Click Add to create the network
Fields Explained
Network Information
Field | Required | Description |
Network Name | ✅ | Unique name to identify the network (e.g., |
Description | ❌ | Internal notes to describe the network’s purpose |
Tags | ❌ | Keywords used for filtering, sorting, or reporting |
Device Settings
Field | Required | Description |
Start Time / End Time | ✅ | Defines the operational playback hours (24-hour format) |
Volume Range | ❌ | Set min/max audio level for screens (0–100%) |
Screen Brightness | ❌ | Set brightness level for all devices in this network (0–100%) |
Playlog Interval (min) | ❌ | Frequency in minutes for device to sync playlog data |
Play Log (Checkbox) | Recommended | Enables tracking of all content played on each device |
Background Download (Checkbox) | Recommended | Allows devices to pre-download content for offline playback |
Default Values
Field | Required | Description |
Schedule Types | ❌ | Default category for scheduled content (e.g., Fillers, Client) |
Brands | ❌ | Brands linked to content for targeted delivery |
Start Date | ❌ | Default starting date for content schedules |
Playlist | ❌ | Auto-assigned playlist for this network |
Duration | ❌ | Default loop time for the playlist (in seconds or minutes) |
Other Options
Field | Required | Description |
Geo Network | ❌ | Use only if content is triggered by location (geo-fencing) |
Status | ✅ | Activates the network upon creation (must be enabled for usage) |
Best Practices
Use clear naming conventions (e.g.,
MY_Sales_North)Keep “Play Log” enabled for reporting and analytics
Create separate networks for each client, department, or tenant
Leave “Geo Network” unchecked unless location-based targeting is required