Overview

In MW Content, users are created and assigned roles to manage digital signage content, devices, and workflows based on access levels. The platform supports role-based access control (RBAC), allowing for secure, collaborative content management.

As a Tenant Admin, you can create and manage users within your tenant and define what networks, locations, and features they have access to.

Why User Roles Matter

Each user is assigned a role that defines their permissions. This ensures tasks like content creation, approval, and monitoring are performed by the right individuals — without exposing sensitive system-wide controls.

Available User Roles

Role	Access Scope
Tenant Admin	Full access to all tenant features, networks, devices, users, and content. Only Tenant users can create new user accounts.
Project Admin	Manage settings and content for assigned networks only
Content Creator	Upload and schedule content No approval access No editing after approval Cannot remove content after approval No access to device manager
Content Approver	Approve or reject scheduled content Can edit approve and pending content No access to device manager Can remove content
Media Partner	Limited access to view and manage playlists assigned to them
Monitor User	View-only access to device status, real-time monitoring, and remote restart tools

🔐 Only Tenant Admins can create or assign users to these roles.

User Role Permissions

How to Create a User

Navigate to:
Setup → User
Click Create User

Fill in the user details:

Field	Required	Description
Username	✅	Username of the user
Email	✅	User’s email address (also used for login)
First Name	✅	User's First Name
Last Name	✅	User’s Last Name
User Type	✅	Choose from Tenant Admin, Network Admin, etc.
Choose Language	✅	Choose your prefered langguage
Status	✅	Enable or disable user account

Click Add to save the new user

Access Control Notes

Tenant Admins can:
Create/edit all users
Assign networks and permissions
Disable or delete accounts
Network Admins cannot:
Create other users
Access settings outside their assigned network
Media Partners can only:
View and manage playlists mapped to them
Cannot access other content, devices, or storage

User Management Tools

Action	Description
Edit	Modify name, role, or network access
Deactivate	Temporarily disable login access
Reset Password	Send a password reset to the user
Delete	Permanently remove a user (only if not linked to active schedules)

Best Practices

Assign users to only the networks they operate in
Use Content Creator + Approver roles for workflow separation
Regularly review user list and disable inactive accounts
Use Monitor User role for technical or support staff