Ticket ID: #11423
Issue Description:
Users are unable to add sub-content in the CMS while scheduling content.
Error message - Maximum -1 sub contents allowed
Root Cause:
Network Start & End Time Conflict: If the start and end times are the same, the system does not allow sub-content to be added.
Playlist Duration Dependency: The sub-content option is linked to the network start/end time and the playlist duration.
Current Status:
The issue has been identified and is linked to incorrect network start/end time settings.
Users need to adjust the start and end times to enable sub-content addition.
Next Steps:
Immediate Fix: Adjust network start and end times and ensure proper playlist duration.
Long-Term Action: Review CMS configurations to prevent similar conflicts and update documentation for clarity.