Error Message:
“Before creating a schedule, please ensure that at least one image schedule is added to the default playlist.”
Problem Explanation
This error appears when attempting to publish a playlist without meeting the CMS scheduling requirement.
To successfully publish, the Default Playlist must have:
At least one video content scheduled
At least one image content scheduled
Solution Steps
Login to CMS Platform
Go to the setup>Default Playlist.
To add new content, go to create
Select the video/image you want to schedule
After select the video/image, click “create schedule”
Then please put the content details like duration, start/end date, daypart or spot and click “Save”.
After Saving please “Approve” the content by clicking “yes”.
Tips & Best Practices
Do | Don’t |
Schedule at least one image and one video in the Default Playlist | Leave uploaded content unscheduled |
Verify the content appears on the player after publishing | Assume uploading alone is sufficient |
Use valid formats: | Upload unsupported formats (e.g., PSD, AVI) |
Example Scenario
If you're trying to schedule an ad playlist and see this error, go back and check the Default Playlist. Even if you previously added content, it may not be scheduled properly. The system will block all further publishing until the minimum requirement is met.