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Roles and Permissions: Viewing Default and Custom Roles in Organizations

Understanding roles in the Admin Console — viewing an organization's Default Roles and Custom Roles, where a role is a collection of product feature access rights.

Roles and Permissions

A Role is a collection of product feature access rights assigned to users within an organization. The platform provides a set of default roles for common job functions, and administrators can also create custom roles for more granular access control.

9.1 Viewing Roles

To view roles for an organization:

  • Select a Company – A dropdown or search field lets you choose which organization's roles you want to view.

  • View Roles – Once a company is selected, the page displays two sections:

Default Roles – Pre-defined roles that come with every organization of that type.

Custom Roles – Roles that have been manually created for this specific organization.

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